Support
Last updated: January 6, 2026
Frequently Asked Questions
How do I find nearby Doner restaurants?
Allow location access when prompted, and Doener.live will automatically show restaurants near you. You can also enter an address or city manually in the search bar to find restaurants in any location.
Why is the app asking for location permissions?
Location access enables our real-time locator to find the nearest Doner restaurants to you. This permission is optional but provides the best experience. Your location data is only used locally and is never stored on our servers.
How do I filter and search for restaurants?
Use the search bar to filter by restaurant name or cuisine type. You can also sort results by distance, rating, or availability to find exactly what you're looking for.
How does the rating and review system work?
Ratings and reviews are sourced from verified diners who have visited the restaurants. Look for the star rating and review count on each listing to help you choose the best spot.
Is the availability information updated in real-time?
Yes, we update restaurant information regularly to reflect current availability and status. However, we recommend calling ahead for time-sensitive visits as conditions may change.
Troubleshooting Guide
Check Location Permissions
If restaurants aren't appearing near you, ensure location permissions are enabled for your browser. On desktop, check your browser's site settings. On mobile, go to your device settings and enable location access for your browser.
Refresh Data and Check Connectivity
If restaurant listings aren't loading or appear outdated, check your internet connection and try refreshing the page. Pull down to refresh on mobile devices, or press the refresh button on desktop.
Verify Browser Compatibility
Doener.live works best on modern browsers like Chrome, Firefox, Safari, and Edge. If you're experiencing issues, ensure your browser is updated to the latest version.
Clear Cache and Cookies
If you're experiencing unexpected behavior, try clearing your browser's cache and cookies. This resolves most display issues. If problems persist after clearing cache, please contact our support team for assistance.
Contact Support
If you couldn't find an answer in our FAQs or troubleshooting guide, please don't hesitate to reach out to our support team. We're here to help!
Email us at: support@ludomagus.com